Twickr Community Guidelines

Twickr is built to help people share ideas, connect with communities, discover content, and express themselves freely and safely.

These Community Guidelines explain what is and is not allowed on Twickr. They apply to all users, posts, comments, messages, usernames, profiles, groups, communities, media uploads, and platform interactions.

1. Be Respectful

Treat others with dignity and respect. Healthy disagreement is allowed, but personal attacks and abuse are not.

Do not:

• Harass or intimidate others.
• Threaten violence.
• Encourage self-harm.
• Repeatedly target individuals.
• Coordinate harassment campaigns.
• Use Twickr to bully others.

2. No Hate Speech

Twickr does not allow content that promotes hatred, violence, dehumanization, exclusion, or discrimination against people based on protected characteristics.

• Race
• Ethnicity
• Nationality
• Religion
• Disability
• Gender
• Gender identity
• Sexual orientation
• Age

Content attacking people because of these characteristics may be removed.

3. Violence & Criminal Activity

Do not use Twickr to promote, glorify, organize, or encourage violence.

Prohibited content includes:

• Violent threats.
• Terrorist propaganda.
• Extremist recruitment.
• Murder or assault promotion.
• Instructions for violent attacks.
• Criminal conspiracies.

4. Child Safety

Protecting children is one of Twickr's highest priorities.

Any content involving child sexual exploitation, grooming, abuse, or endangerment is strictly prohibited and may be reported to appropriate authorities where required by law.

Accounts involved in such activity will be permanently removed.

5. Adult Content

Pornographic content, explicit sexual activity, nudity, and sexually exploitative content are prohibited.

Sexually suggestive or inappropriate content is also prohibited.

Limited discussion of sexuality, health, education, or artistic topics may be allowed where appropriate.

6. Spam & Platform Manipulation

Do not manipulate platform systems or artificially increase visibility.

Examples include:

• Fake engagement.
• Bot networks.
• Mass account creation.
• Artificial follower inflation.
• Engagement farms.
• Automated spam posting.

7. False & Misleading Information

Users should share information responsibly.

Twickr may limit, label, reduce distribution of, or remove content that creates significant risks of real-world harm through deception or misinformation.

Examples may include:

• Election interference.
• Medical misinformation.
• Public safety hoaxes.
• Fraudulent schemes.
• Identity deception.

8. Privacy & Personal Information

Respect the privacy of others.

Do not publish:

• Private phone numbers.
• Government identification documents.
• Financial information.
• Home addresses.
• Private emails without consent.
• Personal information intended to harass.

9. Intellectual Property

Respect copyrights, trademarks, and intellectual property rights.

Only upload content you own or have permission to use.

Repeated copyright infringement may result in account termination.

10. SoundBites & Record Label Content

SoundBites allow users to share audio content including music, podcasts, and other recordings. When uploading audio associated with record labels, publishers, or rights holders, additional guidelines apply.

Copyright Compliance

Users must ensure they have the legal right to upload and share audio content. This includes obtaining all necessary licenses, permissions, and authorizations from:

• Record labels
• Publishers
• Performers and artists
• Songwriters and composers
• Producers
• Any other rights holders

Uploading copyrighted audio without authorization is prohibited and may result in:

• Immediate content removal
• Account suspension or termination
• Legal action by rights holders
• Reporting to relevant authorities

Record Label Branding

When including record label icons, logos, or branding in SoundBites:

• You must be authorized to use such branding by the record label.
• Branding must be used accurately and consistently with brand guidelines.
• Branding must not mislead users about source, sponsorship, or endorsement.
• You must not impersonate or falsely represent affiliation with any record label.

Attribution & Metadata

When uploading audio content, provide accurate and complete metadata including:

• Artist names
• Record label information
• Songwriter credits
• Publisher details
• Original source information

Misleading or incomplete metadata is prohibited and may result in content removal.

Unauthorized Distribution

Do not use SoundBites to:

• Distribute leaked or unreleased music
• Share promotional content without authorization
• Circumvent digital rights management (DRM) or content protection
• Share audio intended for exclusive or limited distribution

11. Verification & Identity

Twickr offers a voluntary identity verification program that allows users to request a verification badge to confirm their authenticity and build trust within the community.

Verification Process

The verification process works as follows:

• Users may voluntarily submit a verification request through the designated verification screen
• Verification requires submission of government-issued identification documents
• Users must provide their full legal name, date of birth, and identification number
• A selfie photograph may be required for identity confirmation
• All verification requests are reviewed by authorized Twickr administrators
• Administrators may approve or reject verification requests based on the provided documentation
• Approved users receive a verification badge displayed on their profile and across the platform
• Rejected users receive a notification with the reason for rejection

Verification Data Collection and Use

When you participate in verification, Twickr may process:

• Government ID documents (national ID, passport, driver's license) for identity verification
• Personal identification information (full name, date of birth, ID number) for age and identity verification
• Photographs of ID documents and selfies for identity confirmation
• All verification data is stored securely in Firebase Storage with encryption
• Verification data is only accessible to authorized administrators with admin privileges
• Verification documents are deleted immediately after the verification review is complete
• Verification metadata (approval status, timestamps) may be retained for audit purposes
• Verification data is never shared with other users or third parties except as required by law
• Verification data is never used for advertising, marketing, or commercial purposes

User Rights Regarding Verification

You retain the following rights regarding your verification data:

• Participation in verification is voluntary and optional
• You may withdraw your verification request at any time before review
• You may request deletion of your verification data at any time
• You may request access to what verification data Twickr holds about you
• Verification data will be permanently deleted upon account deletion
• You may request correction of inaccurate verification data

Prohibited Activities Related to Verification

The following activities are strictly prohibited:

• Submitting false, forged, or altered identification documents
• Submitting identification documents belonging to another person
• Misrepresenting your identity or personal information
• Attempting to bribe or influence verification administrators
• Creating multiple verification requests with conflicting information
• Using stolen or fraudulently obtained identification documents
• Impersonating another person to obtain verification

Verification Violations

Submitting false documentation or attempting fraud during verification may result in:

• Immediate rejection of the verification request
• Permanent ineligibility for verification
• Account suspension or termination
• Reporting to relevant law enforcement authorities where applicable
• Legal action for identity fraud or document forgery

Verification Badge Display

The verification badge displayed next to verified usernames:

• Indicates that the user has successfully completed identity verification
• Does not imply endorsement of the user's content or behavior
• Verified users remain subject to all Community Guidelines and Terms of Service
• Twickr may revoke verification badges for violations of platform policies or Terms of Service
• Verification status is displayed in real-time and updates immediately upon approval or revocation

12. Authenticity

Users should represent themselves honestly.

Do not:

• Impersonate people.
• Create deceptive accounts.
• Mislead users about identity.
• Pretend to represent organizations without authorization.

13. Anonymous Content & Identity Protection

• Anonymous usage does not exempt you from legal responsibility for your actions, content, or communications.
• Twickr retains the right to log, store, and internally associate all platform activity with backend identifiers for safety, moderation, fraud prevention, and legal compliance purposes.
• Anonymous content may still be traced, investigated, or linked to an account in cases of abuse, harassment, illegal conduct, or credible safety threats.
• Twickr reserves the right to de-anonymize user activity when required to comply with applicable laws, regulatory obligations, court orders, or legitimate safety investigations.
• Any attempt to misuse anonymity features to harass, deceive, impersonate, defraud, or evade enforcement mechanisms constitutes a material violation of these Guidelines and may result in immediate suspension or permanent termination.
• Users acknowledge that anonymity is a platform feature for expression and convenience only, and does not create any legal expectation of privacy beyond what is required by applicable data protection laws.

Twickr maintains a zero-tolerance policy toward abuse of anonymous systems. All such systems are monitored using automated and manual review mechanisms to ensure compliance with platform integrity, user safety, and legal obligations.

13. Reporting Violations

Users can report content, messages, groups, comments, or accounts believed to violate these Guidelines.

Reports help Twickr maintain a safer platform for everyone.

14. Enforcement Actions

Depending on severity and history, Twickr may:

• Remove content.
• Reduce content visibility.
• Issue warnings.
• Disable features.
• Suspend accounts.
• Permanently ban accounts.
• Cooperate with law enforcement when required.

15. Appeals

If you believe enforcement action was taken in error, you may contact Twickr support and request review.

Not all decisions are eligible for appeal.

Contact

Questions regarding these Community Guidelines:

twickrsupport@gmail.com
+256 756 521 424
+256 765 291 207
+256 750 958 826